Privacy Policy

Last updated: 2026

This Privacy Policy describes how EcoPallets Ohio (“we,” “us,” or “our”) handles information in connection with our website at ecopalletsohio.com and the services we provide — buying, selling, recycling, hauling and remanufacturing reclaimed wood pallets. By using our website or contacting us, you agree to the practices described here.

Information we collect

We collect only what we need to respond to you and run our business:

• Information you submit. When you fill out a quote or contact form (or email us), we receive the details you provide — such as your name, email address, company name, location or ZIP, and the specifics of your inquiry (quantities, pallet sizes, service needed, and any message).
• Basic server and log data. Like most websites, our hosting infrastructure may automatically record standard technical information such as IP address, browser type, pages requested and timestamps. This helps keep the site running securely.

We do not intentionally collect sensitive personal information, and we ask that you not send it to us through the forms or by email.

How we use your information

We use the information you provide to:

• Respond to your inquiry, usually by email, and provide a quote;
• Fulfill and coordinate the services you request;
• Keep records of our communications and transactions with you;
• Maintain the security and functionality of our website; and
• Comply with applicable legal obligations.

Form submissions & service providers

Form submissions on our site are processed by a third-party lead-capture service acting on our behalf. That provider receives the details you submit solely so your message reaches us and we can reply. We share your information with service providers only as needed to operate the site and respond to you, and we expect them to handle it responsibly.

We don't sell your personal data

We do not sell, rent or trade your personal information to third parties for their own marketing. We may disclose information if required by law, to protect our rights, or in connection with a business transfer — but not to make a buck off your inbox.

Data retention

We keep the information you submit for as long as we reasonably need it — to respond to you, complete services, keep sensible business records, and meet legal requirements — after which we delete or anonymize it. If you'd like us to remove your information sooner, just ask.

Cookies & analytics

We aim to keep tracking minimal. Our site may use a small number of cookies or lightweight analytics to understand general usage and keep the site working properly. You can control or block cookies through your browser settings; some site features may not work as intended if you do.

Your choices & rights

You can ask us to access, correct or delete the personal information you've provided. To make a request, email us at hello@ecopalletsohio.com. We'll respond within a reasonable time. Depending on where you live, you may have additional rights under applicable privacy laws.

Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we'll delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll revise the “Last updated” date above. Continued use of the site after changes means you accept the updated policy.

Contact us

Questions about this policy or your information? Reach us at hello@ecopalletsohio.com or by mail at 400 Sprowl Rd, Huron, OH 44839. You can also use our contact page or review our Terms of Service.